Within my design passion comes a desire to learn about how spaces and their materiality affect people mentally, psychologically, physiologically, and emotionally. One of the initiatives toward my career goals is researching and distilling technical material knowledge so it is easily accessible to all designers.
I enjoy dissecting the details about products and learning how to properly use materials in my work. I believe having a thorough understanding and awareness of the technical side of specifying finishes and materials is incredibly important to being a great designer. In the spring of 2020, I completed a course called the Healthy Materials Lab through the Parsons School of Design, which opened my eyes to the importance of the specification process as a designer. We have the huge responsibility to design spaces that are healthy for both the occupants and the environment, while also balancing efficiency, budget, and beauty.
When I first started in the interior design industry in 2015, I felt overwhelmed by the amount of information interior designers are expected to learn and acquire over time, and I didn’t want to wait for that to come through my experience on the job. I desired a central resource for information, a “go-to” for all the questions I had about various finishes, to design my projects right the first time. After all, interior designers are jacks-of-all-materials, and with new and innovative products being introduced all the time, it can be difficult to keep up with the knowledge, even with the help of our wonderful product reps.
I attempted my version of data collection through lunch-and-learns and personal research, scribbled across multiple notebooks, and documented in digital files, but never succeeded in one place. The peer culture of my design studios in architecture school was extremely positive and supportive, which unfortunately isn’t always the case, never leaving a fellow studio-mate behind to get ahead yourself. I wanted to carry that same outlook into my career by sharing knowledge to help us all improve.
In entering the industry, the structure of learning about commercial products consisted of lunch-and-learns, NeoCon, on-the-job experience, and research on your own time. In a time where crowdsourcing information is the norm, the processes of ordering material samples and learning about products were challenging and out of date. I often asked myself: “Hasn’t this question been asked before?” and “Why isn’t this information easier to find?”
When Ankrom Moisan moved into our new Portland office in Old Town, our designers had access to a new, state-of-the-art material library run by our dedicated librarian and researcher, Erica Buss. While this was an immense improvement from our situation in the previous office, there was still the missing piece of how to use these materials successfully. When should I use resilient flooring over carpet? What is the difference between these three textile options? How will this countertop perform over this other material? There was crowdsourcing between designers through our office messaging apps, but sometimes you just need a thorough overview of all the important factors in specifying.
In January 2021, I was approached by Nicole Schmidt, the CEO of Source, to write blog articles detailing the important aspects to successfully specify various commercial finishes and materials. It felt like this gig was made for me. What I appreciate about the vision of this resource is the articles are meant to be informative, succinct, and easy to read for any level of design experience. I incorporate multiple perspectives by interviewing different manufacturer representatives for each product type, so there is a holistic and comprehensive overview. I ask reps to clarify common misconceptions and mistakes made by designers and recommended solutions, for any sustainable alternatives or aspects to consider, regarding the longevity of a product (and thus keeping it out of the landfill for longer). I include any lesser-known “tricks of the trade,” such as the Coffee Spill Test coined by fellow AM interior designer Roberta Pennington to test coffee spill visibility on carpet samples. Source has other resources available to designers, such as material cost estimates to assist designers with their project budget constraints, and a central material library with dedicated researchers.
Keep your eye out for my next post, where I dive into a few recent projects and the stories behind the finish palettes.
Maddy Gorman is a certified Interior Designer specializing in Workplace design, based in our Portland office since 2015. In her free time, she enjoys elements of discovery whether that is in nature, finding new delicious food combinations, uncovering patterns and stories through Tarot, exploring inward while lying still in a float tank, or traveling the world.
Discovering a Love for Design
This is a familiar story for many interior designers. I wanted to be an interior designer since I was in grade school; the signs were there from the beginning. I remember sitting at my dining table, butcher paper sprawled hastily across and sketching cross-sections of the earth. I drew mom and dad above rabbits and groundhogs below. Or, of course, all of my dream homes: the one that sat up in the tree canopies where the light casts shadows of wavering leaves on my bare walls, the one on a lake built around a central outdoor firepit where we laugh and play games together, and the one without permanent external walls, open to the fresh air at all hours of the day.
Playing with Legos and woodblocks alongside my brothers, I always took a different approach from their spaceships and tanks meant to destroy, and built homes instead, developing thorough storylines of the families that lived there. And, like many other peers from my generation, playing The Sims for hours on end had a large influence on me. Interior Design is an intersection of things I love: people, emotion, art, science, storytelling, psychology, behavior, and the senses.
I discovered the career of commercial interior design through my high school art teacher, who encouraged me to apply for the accredited Interior Architecture program at the University of Oregon. Through the program, I fell in love with the idea of creating and designing spaces that many people can enjoy in their everyday interactions with the world.
I continue to follow the breadcrumbs of my personal design passion: design for healing. I read Healing Spaces by Dr. Esther Sternberg and was hooked on the idea that well-designed environments can heal. This does not mean healthcare, but in every space we inhabit daily. Our workplace, our homes, the experience of grocery shopping, or the classrooms we have to sit in every day as children have an immense subconscious effect on our wellbeing. I want to promote a sense of safety and positivity for as many people as I can.
For my final comprehensive project in college, I designed a community space called the Ethical Culture Center of Oregon (or ECCO), a non-theistic sacred space and educational center based on ethics and humanist values, where everyone is welcome to explore what sacredness in their life means to them, while also learning what it means to others. I created a large contrasted communal room for listening and learning, with individual darkrooms for meditation and reflection. This marked the beginning of my journey in the search for knowledge to heal & connect.
In the next blog post, I’ll share how I am assimilating information to build a foundation for my knowledge and present that information to the industry.
Maddy Gorman is a certified Interior Designer specializing in Workplace design, based in our Portland office since 2015. In her free time, she enjoys elements of discovery whether that is in nature, finding new delicious food combinations, uncovering patterns and stories through Tarot, exploring inward while lying still in a float tank, or traveling the world.
Human Centered Design
As designers, we are redefining what sustainability means by placing the human experience at the center of design solutions. In order to fully address the diversity of the human experience, equity and inclusion must be the foundation of sustainable design to create holistic communities and transformative workplaces. A truly sustainable workplace is built to anticipate and meet human needs, fostering a collegial and welcoming environment for all, where people can focus and think as easily as they can collaborate, learn, and grow. At its core, sustainable design is empathic, equitable, and human-centered.
What does this mean from a design perspective? Small design decisions say a lot, from minor adjustments to accommodate all body types and abilities, to the inclusion of private spaces for health and wellness activities. We view spaces through the eyes of all people who will inhabit and interact with them, incorporating the best practices of universal design.
We are committed to educating and challenging ourselves to actively design for social equity. As part of this commitment, we have signed the Call-to-Action Pledge with NOMA NW to advocate for equity and diversity within our profession. We have also partnered with The Diversity Movement to help us build & strengthen our diversity, equity, and inclusion (DEI) strategy and insure it is woven into the fabric of our work. Truly sustainable design cannot be achieved unless it begins with a human centered approach that prioritizes equitable opportunities for all.
Symbiotic Communities
Before the pandemic, it was common for businesses and office workers to have an insulated experience within the community in which they worked. There was a binary relationship between work and home. Your real community was where you lived. Your work community barely registered beyond the front door of your office. When offices emptied out last March, leaving central business districts empty and local retail and restaurants on life support, the limitations and, frankly, harm, of this or compartmentalization was suddenly brought to light.
Resilient communities are predicated on a collaborative relationship between businesses, workers, retail, and civic groups. Now, as workers slowly trickle back to the office, we must use this opportunity to re-imagine a more collaborative relationship between workers, businesses, and government within the blocks, cities, and districts in which they call home. Workplaces and their surrounding communities need to be agile, resilient, and inclusive in order to thrive in the future. To get there, employers and community leaders must recognize the interdependence of workplaces and their communities. As workplace designers, we strengthen communities when our design solutions are informed by the symbiotic relationship between workplaces, retail, services, and housing.
So, what are we doing today to address this? We are actively engaged with our workplace clients to elevate the discussion around their, as well as our own, engagement with the surrounding community. Public-private partnerships, together with design solutions that promote inclusivity, can enhance the quality of life, improve safety, and create equitable opportunities that are critical in building resilient communities.
Civic Pride
What is the responsibility of an organization or building owner toward the larger community in which they inhabit? Studies show that the long-term implications of the work-from-home trend could have an unintended adverse impact on downtown business districts, commercial real estate, and local businesses. The situation demands new and innovative thinking to ensure our cities remain vibrant.
We believe that in order to rebuild and restore connection and engagement between workplaces and the surrounding community, employers and community leaders need to form partnerships rooted in shared values and civic pride. Workplaces can play a critical role in the vibrancy of our communities and must rise to the challenge of being a strategic partner with local jurisdictions and community organizations.
What is the role of design in all of this? The answer lies in connectivity. Our design solutions encourage connection between the building and the surrounding neighborhood. For example, active and engaging ground floors that provide space for community programming, wellness services, or experiential retail environments serve as vibrant and vital assets that benefit the broader community. By engaging multiple and diverse stakeholders, including the local community as co-creators in their design solutions, designers and their clients play a major role in the revitalization of urban centers.
To learn more about how you can get involved and flex your civic pride, check out the advocacy work of the Downtown Portland Clean and Safe, the Seattle Downtown Business Association, and the Downtown Los Angeles Business Improvement Districts.
What’s Next for the Workplace?
What will it take to revive central business districts across the US? What role will your workplace play in this recovery? What makes a community resilient, balanced, and livable and what role do workplaces play in this equation? What would it look like if your office was more integrated into the community?
As the pandemic loosens its grip and businesses prepare to return to the office, we believe there is an opportunity for workplaces to imagine a better future and play a larger role in reviving and restoring our communities. We surveyed industry partners, urban planners, end users, and market experts to get their take on the trends and opportunities they see for a revitalized urban core.
Based on our research, the notions of civic pride, symbiotic communities, and human centered design are fundamental to re-imaging the relationship between workplaces and their surrounding communities. Over the next few days, we will explore each of these principles and unpack what they mean for workplace design.
Re-Connect
What is the purpose of the office now? And in the future? To answer these questions, we surveyed nearly 400 people from various industries and across different generations. We analyzed the data and the many thoughtful write-in responses and discovered four distinct themes.
Download re-connect now.
The New Suburban Office
Natural ventilation and access to fresh air are priorities for post-pandemic office spaces. With people’s growing interest in shorter commutes, suburban office parks are becoming more popular.
Our latest non-urban office design reimagines a typical campus, including amenities with metropolitan flair that blur the lines between indoor and outdoor lounge spaces. This facility updates an indoor cantina break area with a lounge and gaming table, opening to an exterior space via a dramatic, overhead pivoting glass door.
Outside are a tiered seating area called “The Skybox,” private seating nooks, lounge seating around a fire pit, and a barbecue area. We preserved a mature spruce tree, protecting its roots by a raised boardwalk. Coordinating palettes and eclectic furniture and accessory choices unify the indoor and outdoor spaces. These new amenities address tenants’ post-pandemic concerns and give the owner a unique selling point for the building.
Evolution of Office Amenities Q&A
COVID-19’s influence on the future of office space is one of the real estate industry’s million-dollar questions today. With many employees planning to work from home into 2021, is the traditional office environment outdated?
This question cuts to the heart of what we do, so we found a lot of insight (and encouragement) from this Colliers International report.
After interviewing experts in office leasing, tenant representation, workplace strategy, and more, Colliers International believes that offices continue to play an important role in how we conceptualize work. Read their report to learn about:
- The effects of the work-from-home experiment
- What changes can help make a return to the office more viable
- How amenities can evolve to attract workers back to the office
Click HERE to view the Colliers International report.
AM Design Week 2020
For Seattle Design Festival’s 10th anniversary in August, 2020, our Portland, Seattle, and San Francisco offices celebrated Design Week virtually. Over five days, we explored what drew us to design, the realties of this present time, and the many ways our neighborhoods and cities are changing. We shared over 400 photos, 500 posts, and 1,829 emojis. At time when connecting with people isn’t easy, Design Week gave us a chance to see the world through each other’s eyes.
Here’s a tiny sample of what we shared.
