Roberta Pennington doesn’t just offer advice to her colleagues; she puts on a pair of mustache glasses and coaches them through challenging scenarios with skits.
For designers, a particularly formidable stage of the design process is construction administration (CA). Roberta equates it to herding cats.
During CA, designers’ people management skills are put to the ultimate test as all the project stakeholders converge. Designers are often faced with managing a wide array of disciplines—resolving miscommunication, realigning over-stepped roles, and negotiating endless spreadsheets.
But Roberta doesn’t want CA to feel scary, so she offers guidance on how to handle the most common and frustrating scenarios, while also making you laugh, in what she calls “CA Theatre”—a new regular segment of the monthly interiors team meeting.
With an artful blend of empathy and humor, she’ll perform a dramatic reenactment of the most dreaded situations. In her groucho-esque mustache glasses, she pretends to be “Bob Boberson,” an amalgamation of the all the challenging experiences and people that designers often face. Bob serves as a caricature villain, the bane of interior designers everywhere. Managing Principal Alissa Brandt models how to respond to Bob’s micro-aggressions and unchecked behavior with professionalism and composure.
Roberta playing “Lady Carol Brittingham” during CA Theatre
Most recently she played a Cruella de Vil inspired character, “Lady Carol Brittingham”—another dramatized version of the difficult scenarios that can be encountered during CA.
During CA Theatre, something incredible happens, everyone comes alive, laughing, nodding and commiserating. But it goes beyond entertainment, the skit spurs problem-solving and engaged discussion about how to handle challenging situations. It offers mentorship and project management training in a fun and approachable way. Roberta’s goal is to ensure the entire team feels equipped to take on the responsibility of construction administration.
Having been with the firm for more than 10 years, Roberta says that one of the many reasons she’s stayed is because at AM she has the space and support to bring unconventional ideas to the table. While previous employers may have put up with her “shenanigans”—as she calls them—AM encourages them. She doesn’t feel censored or silenced.
And it’s a good thing, because Roberta being anything other than herself would be a loss for us all.
by Mackenzie Gilstrap, Sr. Marketing Coordinator
Living Our Hows (2 of 6): Have Fun with It
Ankrom Moisan takes our Hows very seriously. Our Hows are the values by which we work and play. This post explores Have Fun with It and is one of a six-part series that touches on our Hows and the way they come to life at AM. Stay tuned for future blog posts revealing more about AM’s Hows.
Roberta Pennington, Senior Associate Interior Designer at Ankrom Moisan, also currently holds the title of Vice President of Advocacy of the IIDA Oregon Chapter, as well as the illustrious honor of Judges Choice at Rose City Comic Con Cosplay Contest. Roberta has been involved in IIDA for quite a while; a dozen years ago she was President of the Oregon Chapter, and in the intervening years she has forged many connections and continues to advocate for better legislation for the Interior Designer profession. She is passionate about the spirit of collaboration, solving problems, and doing it with flair.
Roberta Pennington, NCIDQ, Senior Associate
Roberta used to do theatre set design where she earned a scrappy, can-do, go-get-em attitude that has translated quite well to her career with interior design. She prides herself on her spry professional reflexes, and ability to maintain a friendly, approachable, and collaborative attitude, especially when drumming up interest and activism for her chosen vocation. While the ofttimes heavy subjects of laws, law-making and legislation can be overwhelming and at times dry, Roberta has found that the advocacy that she’s so passionate about brings folks together, and that the Oregon Chapter is a unique bunch. Sandwiched between two large chapters of WA/ID/MO/AK/BC and Northern and Southern CA, the Oregon Chapter is unapologetically themselves, different from the rest. Similar to AM the Oregon Chapter promotes fun and people connection in their pursuits.
Roberta Pennington in her skogsra costume
Case in point, recently Roberta was at the helm of the IIDA advocacy fundraiser, Once Upon a Time… We Bowled! at a local bowling alley in Southeast Portland. IIDA members got together to raise funds for the advocacy of interior design regulation and legislation. Members donned their favorite fairytale and fantasy-themed costumes (think Ren Faire, and Comic Con), enjoyed good food, great company and bowled frames together. There was a large raffle, community, and much camaraderie with colleagues. Roberta enjoyed the connections she was making and renewing and mingling while dressed in her skogsra costume. There was a large picture frame photo op, where participants showed off their best costumes and their advocacy support with signs with slogans like “We Support Interior Design Advocacy Because…” with an invitation to fill in the blank. There was a legislator lookup station where stamped postcards to state representatives were provided, since local politics are of the upmost importance when trying to affect change. This event proved to be a quirky blast; hugely successful in community outreach and advocacy, fun had by all.
A designer sporting elf ears
Interior design advocates unite!
All this to say, Roberta embodies the value of Have Fun with It in many facets of her life. You too may create opportunities to dress as a fairytale creature in your professional life.
by Kerstyn Smith Olson, Content Coordinator
Living Our Hows (1 of 6): Embracing Change
Ankrom Moisan takes our Hows very seriously. Our Hows are the values by which we work and play. This post explores Embracing Change and is one of a six-part series that touches on our Hows and the way they come to life at AM. Stay tuned for future blog posts revealing more about AM’s Hows.
With hybrid workplaces becoming a universal work experience, the technology and resources available to support this new way of working have been catching up. Manufacturers are increasingly offering furniture and technology solutions designed to support inclusivity, equity, and enhanced acoustics in a hybrid work environment.
Through user-centered design solutions and seamless integration, hybrid meetings can be inclusive, equitable, and productive. Meetings, events, and brainstorming sessions allow both remote and in-person participants to feel like they are in the same room and equally a part of the conversation. With more and more meetings taking place virtually, the need for a quiet space is crucial. Furniture pieces with total acoustic separation from the rest of the office provide a separate and quiet space.
Ankrom has begun to update our office space to better suit hybrid working. We wanted to make updates within our office that combined the furniture and resources we already had with new technology and furniture pieces that we are now seeing in the market. As we began our research prior to making changes, we asked ourselves some of these questions:
- How can we upgrade the acoustics to improve sound quality?
- How can we create a space that evenly distributes light to the user?
- Is there a way to add an element of privacy to an already existing room?
With these questions in mind, we began to develop ideas for three new space typologies: hybrid meeting spaces, individual Zoom rooms and Zoom pods.
Access to hybrid meeting spaces equipped for virtual meetings is essential. Working closely with our IT team, we created conference rooms that can easily accommodate virtual meetings with new technology such as newly installed smart cameras and larger monitors that are compatible with iPads and laptops to easily control these meetings.
Next, we honed in on individual Zoom rooms, which originated as our “phone rooms” with nothing more than bench seating and a side table. We modified these spaces to include a desk and monitor to provide access to virtual meetings along with upgraded acoustic properties.
Lastly, we have begun to place small “pods” throughout the office to create a space for an employee to sit down and take a quick call.
Through trial and error, we have created a great system for each room that is used for virtual meetings including external mics, higher quality cameras, ring lights, and new acoustic panels on the walls, all with comfort and accessibility as our top priority. Today, we must adapt to hybrid workplaces and embrace change.
by Jessica Kirshner, Interior Designer
An Integrated Approach to Revolutionary Healthcare Design
Population health relies on more than simply treating sickness. Leading a healthcare shift to a value-based model whose viability depends on people maintaining their health, from a fee-for-service financial model, our client’s strategy embodies this pivot with a new healthcare center that integrates traditional clinical services with wellness facilities. The Providence Reed’s Crossing Wellness Center is a dynamic new healthcare facility that communicates warmth, healing, approachability — holistic architecture that sees people as more than patients. Community-oriented general fitness and wellness spaces act as bridges to more specialized functions like integrative health, dermatology, retail, physical therapy, imaging, women’s care, pediatrics, and more. Our design connects services with open, blended thoughtful architecture and interior design in an active urban environment.
Our hope: To help people get and stay healthy.
This radical new facility feels like it’s part of Main Street while feeling unlike anything else out there. To successfully integrate wellness with clinical services, we start by focusing on how to maximize operational benefits. Our design must communicate warmth and professionalism, relaxation with dynamic activity, aspiration, and inclusion. It’s not enough to simply combine traditional healthcare design with wellness. Our design concept must holistically communicate both. Because our client’s vision treats patients as complete people whose individual health is affected by diet, behavior, mental and emotional states, as well as physical abilities, our core interior design concept likewise promotes overall healthy living and wellbeing. Biophilic elements like natural light and exposed wood elements soothe visitors and decreases stress while they’re working out, learning about nutrition, or waiting to see their physician. Beautiful, integrated color palettes that fit each program will guide and orient people within the facility. Indoor/outdoor spaces further connect our design to its community and bioregion.
Our hope: A design that feels kinetic yet relaxing, empowering and healing, and completely revolutionary.
Go to the Providence Reed’s Crossing Wellness Center Project Page >>
Mass Timber: Harder Mechanical
A fifth-generation Portland family business, Harder Mechanical needed a new, modern headquarters to last them for another 80 years. Because reinvention tends to be part of their business—they gain expertise in the newest processes, be it mill work or high-tech manufacturing, and periodically transform themselves along the way—they were looking explicitly for an innovative showcase office.
Harder Mechanical building needed to stay rooted in the past while being built for the future. Because the owner is a mechanical and plumbing subcontractor and will self-perform their own scope, the Harder team became an integral part of the design process.
After learning who they are, how they view their work, and what they needed in a collaborative working session, our design encompasses a beautiful, durable brick building using renewable cross-laminated timber (CLT).
Their desire for an innovative approach—to not only the design but also the design process—led to an adapted integrated project delivery method. This allowed for close collaboration with Harder, the General Contractor, Swinerton, and their trade partners to achieve efficiencies and innovative construction methods that meet both design and construction goals.
The wish to showcase Harder’s own work and innovation led to exposed ceilings and exposed structure and mechanical systems. It is here where the Cross-Laminated Timber (CLT) structural system became a central design element. Utilizing Swinerton’s expertise in this area, the CLT simultaneously provides environmental benefits both to the occupants and in broader terms, along with time and cost saving installation.
Externally, the company’s rich history combined with the historic neighborhood led to the selection of both a durable and beautiful dark brick facade reminiscent of the surrounding context. This traditional material paired with a contemporary aesthetic allows the building to become part of MLK’s future whilst respecting its past. The building will last for decades, aligning with and improving the Elliott neighborhood in a way that’s both timeless and exceedingly modern.
Wynne Watts Commons
It is undeniable that housing insecurity affects millions across the United States. Rents are up and homelessness is on the rise. There are many factors that lead to these crises, including high housing costs relative to income, poor housing quality, unstable neighborhoods, or even health concerns and peripheral medical challenges and costs. Add to that the encompassing environmental impacts of climate change and a driving need to design and build more sustainably; we are faced with the need to take a more holistic approach to housing and accessibility to address our growing concern for the wellbeing of our communities.
We partnered with Albertina Kerr, an organization dedicated to supporting people experiencing intellectual and developmental disabilities (I/DD), mental health challenges, and other social barriers, to design the largest affordable and accessible housing project in the PNW. This joint project became one of the largest Zero Energy affordable housing projects in the U.S.
This four-story, 150-unit complex features 30 accessible units designed to provide adults with intellectual and/or developmental disabilities, earning 30% or less than the average median income, a place to live independently. Three units are available to families needing temporary housing and the remaining units are reserved for low wage direct service providers. This project showcases innovative technologies and design features readily available today to achieve better health outcomes for residents, minimal overall carbon emissions, and significant savings on energy bills. Energy-efficient features include a 660 KWh PV Array that will produce 727 MW-hours of electricity annually, enough renewable energy to fully operate the building with no utility cost to residents.
Albertina Kerr’s in-house staff were consulted to help inform the direction of features that are most useful to the residents. Smart-home integrations enhance safety and useability, and pull-out cook tops and mechanized upper cabinets help residents manage daily tasks. Thoughtfully integrated accessibility features include room darkening shades, RGB controllable lighting for chromatherapy mood management, and acoustically enhanced wall, floor, and ceiling construction that gives residents control of their space to prevent overstimulation.
Wynne Watts Commons is a huge step forward for sustainable and inclusive quality housing for some of the most vulnerable in our community.
by Mackenzie Gilstrap, Sr. Marketing Coordinator
Mass Timber: Moda Tower Lobby
For our first mass-timber curtain wall in Portland’s Moda Tower, our goal was to design a canvas that activates the new public art at its heart. Effectively renovating a lobby for public art means more than just designing a white gallery box. The renovated lobby space requires a design that both elevates the artwork and functions for practicalities like circulation, lighting and climate, and code.
Before, Moda Tower’s lobby was like many others: small, dark, and relatively constricted. After decommissioning the long-standing previous artwork, we enlarged the lobby and its windows, and replaced the dark, dated floor with bright, crisp materials. The new 30 ft mass timber curtain wall is punctuated by wood-accented and fresh white walls. Warmth and light now invite visitors entering the lobby.
More than just a neutral background, the renovated Moda Tower lobby and our mass timber curtain wall are integral parts of the featured artwork, “Canopy” by Portland-based artist Joe Thurston. Coordinating with our client Unico Properties and Thurston, our team created a lobby redesign that captures the artist’s idea of a springlike forest canopy – the feeling of trees reaching toward each other against the sky.
We want visitors to look up as they enter. The glass leaves of Thurston’s tree-inspired artwork hang from the lobby’s ceiling 30 feet up, spotlighted by our expansive, not-quite-neutral gallery space. Outside, passersby are treated to a bright, vibrant extension of Portland’s forests. Using mass timber and other wood accents brings a unique natural beauty and warmth that flows through the space. Within the lobby, people should pause, even momentarily, to look up and find something unexpected.
Spotlight: Intern Jules Stafford
Q: Tell us what you learned through your summer internship at Ankrom Moisan.
A: This summer, I’ve gotten the chance to work on so many different projects, participate in client meetings, go on site visits, and get to know some wonderful people. I’ve learned so much this summer, but one of the biggest things I’ve learned is how to be the best designer I can be. I’ve learned to step out of my comfort zone and be open to new experiences and lessons. I hope that as I step into my career I will continue to learn; pulling from all of the lessons and experiences I’ve had here at Ankrom Moisan!
Q: What was the biggest surprise you experienced?
A: How welcoming and kind everyone I met has been! I was definitely intimidated to walk into a large Architecture and Interior Design firm as a summer intern, but all of the designers and architects have been so kind. I remember walking in on my first day and it was as if everyone had known me for years. Everyone is ready to jump whenever I have any questions, ask me for my opinion, and trust me with decisions. They have become great mentors and have treated me so extremely well. It’s been such an amazing surprise.
Q: What story do you think you will tell all of your classmates?
A: At George Fox University, we have a tight knit group of Interior Design majors. My cohort is small, but we’re growing, so I want to give reassurance to my peers. As students, it can be overwhelming to walk into a firm and need to learn so many new things, so fast. Suddenly you’re aware of just how much you don’t know. So, a story I would tell my peers is how I’ve learned, despite my fears, that I am capable of so much. We are learning exactly what we need to learn. All the projects and homework is so helpful and valuable. I’m excited to go into my last year with everything I’ve learned and work on new projects.
Mass Timber in the Office
Intro
It is a challenge right now for employers everywhere to get people into the office. It has us rethinking ways to encourage people to want to physically show up to work. We are envisioning what the office of the future could be, and are considering how to simplify, how to incorporate holistic wellness, encourage connection, and sustainability. Mass timber, used in office building design, meets many of these needs by offering occupants a healthy, efficient, inviting, and sustainable workplace environment. It is not surprising that more businesses are seeking out the benefits of biophilic design and timber-built architecture to pursue and retain their best employees. Locally and sustainably sourced, prefabricated mass timber is not only considered a sustainable building material but can also streamline the construction timeline and decrease the construction budget.
Connection
Researchers suggest that mass timber provides both physical and psychological biophilic benefits that go beyond the warm, natural, and comforting aesthetic appeal of wood. Mass timber reconnects people with nature by bringing the outside into the workplace. The biophilic benefits of timber speak to a person’s four out of five senses; one can see the variations of colors and grain within the wood, as well as experience touch, smell or even sounds of the timber. Wood, as an environmental design choice has been known to reduce sympathetic nervous activity and blood pressure. These sensory cues naturally remind people of their connection with the outside environment and nature. This is important as people who relate to nature often find themselves in an improved mood, feeling more productive, calmer, and experiencing a higher degree of concentration. Mass timber workplaces have been described by occupants as relaxing and soothing environments which in turn naturally ease stress. Employers have reported that they have seen improvement in their bottom line, along with increased morale, fewer sick days, and less employee turnover since moving into a mass timber interior environment. These experiences contribute to an overall healthier workplace.
Wellness
Wood naturally provides benefits that impact our human health. Mass timber has shown to have low VOCs, and that wood can regulate indoor air quality and relative humidity to comfortable ranges for most people. When conditions are dry, wood can release moisture into the air. Similarly, when the air contains humidity, moisture can be absorbed into the mass timber, maintaining a healthier and more balanced environment. Wood is naturally antimicrobial, as bacteria is less easily transferred from wood than from plastic.
Sustainable
Material matters when it comes to a sustainable built environment. When appropriately and efficiently sourced, wood is a renewable and sustainable material that reduces carbon emissions in the environment. Those seeking mass timber buildings have successfully found that they can substitute wood in place of other construction materials typically used, such as brick, concrete, and steel.
Simplify
Designing with mass timber inheritably simplifies the interior finishes as the wood unquestionably becomes the predominate feature. The ceiling, structural beams, and columns remain exposed without requiring finish applications. The long-spanning structural system of mass timber not only brings nature inside, but additionally, offers ample natural light and easily accommodates both an exposed ceiling design as well as an open office floor plan.
Mass timber simplifies and decreases construction cost and schedule. Because mass timber is lighter in weight than steel and concrete structural counterparts, often smaller and less expensive foundations and other structural components are required. By constructing with prefabricated timber, which increases efficiency, the labor needed on-site decreases and saves on overall costs.
by Kim Gonzales, Senior Associate / Interior Designer
Virtual Reality
Our incredible in-house visualization team is testing out some VR upgrades! Virtual reality has proven to be a valuable design tool for our teams so we’re expanding our capabilities with new equipment. Soon, we’ll have upgraded VR stations in each of our three offices.
So, how do we use VR?
VR allows our designers to get a true sense for the scale and feel of a space as they are designing it—adding efficiency and improving end results. For instance, virtually walking through a unit during the programming stage helps inform early layout and square footage decisions so that costly last-minute changes can be avoided and the resulting unit design will better meet pricing expectations.
It also helps our interior designers to visualize details previously left to the imagination such as how flooring patterns would look repeated on large scales or how the placement of a lighting fixture might affect the overall feel of a space. Getting these small details right leads to a more cohesive and intentional end-product.
By providing our clients the opportunity to experience different design variations within their projects, we can aid their decision-making processes. While designing Olympic Tower, a luxury senior-living high-rise in Seattle, we gave our client, Transforming Age, the opportunity to tour the building two years before the project even broke ground. After using VR to experience the tower’s premier amenity, a performance hall, the client realized the scale was not what they had imagined. As a result, we increased the ceiling height, changed the dimensions of the stage and adjusted the lighting. VR helped convey the nuances of the design so the client could make informed decisions on where to allocate resources, and they didn’t have to experience any surprises during construction.
by Mackenzie Gilstrap, Sr. Marketing Coordinator