Workplace Team’s Managing Principal, Bethanne Mikkelsen, notices the flows of workplaces and simultaneously motivates clients to stay current and inventive. She extends this expertise to our team, but promotes her knowledge beyond our firm to encourage diversity in the industry, as well as maintaining flexible working strategies that foster a culture of inclusivity. To discover more about her perspective, she has been featured in these articles:
How corporate office lighting is getting a makeover to boost productivity
Commercial Office Space Must Evolve to Put People First
Own Who You Are and What You Deserve — Women Leaders in Design Weigh in On Rising to the Top and Empowering Others to Do the Same
Summer Travel
The summer has wrapped, and wintery weather has found us once again. Our Workplace team had some interesting travels this summer, and they’ve recalled some of their favorite summer travel design inspiration.
Clare Goddard, Senior Associate
Q: What was the most compelling design you saw?
A: The beauty of what nature has designed. From Gifford Pinchot to Sisters, OR to Rocky Mountain National Park, from lakes to mountains to tundra and trees, our natural world is so filled with beauty. Beauty that is not perfect or repetitive, that takes you out of the mundane of the day-to-day to appreciate the here and now.
Q: How did elements from these new locations translate into your design work?
A: That not everything has to be perfect and that those elements of surprise are what set a design apart from the boring.
Q: If you worked remotely while on your trip how & where did you work (desk, cafe, balcony with an ocean view, etc.)?
A: I worked from the kitchen table in Sisters, OR and from my in-laws home office in Colorado. No views, but really nice to be able to wrap up work for the day and go on a hike or to take Millie on a different evening walk 😊.
Kay Bates, Interior Designer
Q: What was the most compelling design you saw?
A: I went to Charlotte, NC for a friend’s wedding. One of the days, my friends and I visited Camp North End. This space has deep history. In 1924, its first intention was for a Ford Motor Company factory. During World War II, the site added 5 massive warehouses to store supplies for soldiers at basic training camps throughout all the southeast. When the Cold War hit, the site’s primary production moved to missile development. Once national threats neutralized, the complex was then sold to a pharmaceutical company. Then in 2017, the 76-acre lot was purchased and opened to the public where 500+ artists, startups, chefs, retail, and cultural festivities now home in this community to express their creativity and collaboration.
Q: How did elements from these new locations translate into your design work?
A: One of the main reasons why I love this industry is because you can truly bring a community together through design. It was a huge inspiration to me to see such a wide range of demographics in one space. There was something for everyone to enjoy. There was a sense of community. Elements from here I can translate into design work would be creating a safe space where communities help each other out instead of a “every-man-for-themselves” mentality. I also admire how they kept many features of the original history while modernizing it for today’s audience.
Q: If you worked remotely while on your trip how & where did you work (desk, cafe, balcony with an ocean view, etc.)?
A: I stopped in Atlanta before going to Charlotte and did work from home. I stayed at my parents’ place, and they set me up in my childhood bedroom, which was strange to be back in. We did not have a second monitor, so my mom brought a huge 50” TV I then connected my laptop to. It was super sweet and throughout my workday she would pop her head in and bring me food. Nothing beats a mother’s love. 😊
Aaren DeHaas, Associate Interior Designer
Q: What was the most compelling design you saw?
A: The most captivating design elements I saw while in Italy were the seamless balance of new and old elements and the intricate details that were used to create such giant marvels. With such a long and rich history there are so many layers to every aspect of the country, everything from its architecture to the customs are influenced by generation after generation of change and growth.
Q: How did elements from these new locations translate into your design work?
A: One thing this trip reminded me of is how important the details truly are in design. The design as a whole will catch people’s eyes and cause intrigue, but it’s the details that are created up close that hold the attention and make things much more exciting and unique. It’s also important to remember to work with what you have. New, cutting-edge design can be exciting but there are so many stunning creations and forms that have been around for centuries, you don’t always have to reinvent the wheel. A place’s history is something to be cherished and celebrated, bringing in elements that speak to the history of your project will only make it that much more special in the end.
Jessica Kirshner, Associate Interior Designer
Q: What was the most compelling design you saw?
A: Chicago is such a fun city to live in, especially as an interior designer. I always stop myself or my friends from admiring the greystones, retro style, gothic revival, etc. To be able to surround yourself with design inspiration every day is a game changer.
Q: How did elements from these new locations translate into your design work?
A: Overall, the architecture in Chicago sets a very different tone than what I’m previously used to in Portland. On any given day you can explore multiple different neighborhoods and see completely different styles. This wide range of architectural styles has begun to heavily influence my personal design style. I can appreciate the historical aspects of building and want to pull those elements into a project while creating a more modern and suitable design that will fit our client’s needs.
Q: If you worked remotely while on your trip how & where did you work (desk, cafe, balcony with an ocean view, etc.)?
A: I am now fully remote working out of my apartment, with AM allowing us to explore a more hybrid approach to our working style this created an easy transition. It doesn’t hurt that I have a gorgeous view of the city from my apartment as well!!
Emily Feicht, Interior Designer
Q: What was the most compelling design you saw?
A: I was really intrigued by the varieties of scale that I saw in Nashville, the lighting design and signage on the main road was incredibly unique, and how the city integrates the new and the old so seamlessly. Also, there is a “stage” everywhere, even at the airport and the botanical gardens, the vignettes of performance space were remarkably interesting.
Q: How did elements from these new locations translate into your design work?
A: Nashville is such a fun and lively place, it is encouraging to see designs that could be considered too kitschy, but this city reminds you if it is bright and entertaining, even over-the-top it has personality. I would like to nickname this the “Dolly Parton approach.” Especially because I went twice to the Dolly Parton-themed bar, and that had personality down to the drink garnishes and the beer taps.
Q: If you worked remotely while on your trip how & where did you work (desk, cafe, balcony with an ocean view, etc.)?
A: Many people outside of the interior design industry are unfamiliar with the opportunity that we get to go on factory tours to tile, furniture, flooring, lighting, etc. manufacturers to learn more about their products. The second part of my trip was focused on Crossville Tile, in Crossville, TN where we learned about their tile manufacturing process and sustainability initiatives. So, while I was not on my laptop, I was out in the field spending time with other designers for continuing education and in an educational environment. These trips are a great way to make connections with designers both in Portland and around the US.
Beth Mahan, Interior Designer
Q: What was the most compelling design you saw?
A: Design?! It was all about the food!! We were staying in Geneva, Switzerland, for the summer, and did a day trip with friends to the north end of the lake where we visited Le Corbusier’s Villa “Le Lac.” It was the summer home he built for his parents, right at the water’s edge; narrow and streamlined with an open floor plan, one of the first examples of ribbon windows, and beautifully framed views. It was extremely innovative and has stood the test of time.
Additionally, we visited the EPFL University campus, a prestigious university in Switzerland, with a campus full of famous architecture. My favorite was the Rolex Learning Center with its cascading design, sweeping over and around the user, through its organic forms and sloped interiors.
Q: How did elements from these new locations translate into your design work?
A: Working in healthcare we don’t have a lot of opportunities to take creative risks, however it’s always important to remember that we can include moments of intrigue and interest. While there isn’t a direct correlation between what we visited and my current design work, the inspiration is always welcome.
Q: If you worked remotely while on your trip how & where did you work (desk, cafe, balcony with an ocean view, etc.)?
A: I worked remotely while we were abroad, based out of my husband’s apartment in Geneva. Luckily, it meant I could set up my workstation and leave it intact, whereas when we travel and work out of hotels it can be laborious to get yourself set up each day and find a good workspace that is not going to leave you with shoulder pain. My recommendation is finding the pillows you need to get yourself at the correct seated height, and I always travel with an external monitor so I can have two screens. Two screens are a must! And there are lots of options for lightweight travel monitors. Otherwise, of course a nice view and a pleasant breeze are a bonus! The other tricky part when you are working and traveling is getting food for the day, so if you can find a hotel with a mini fridge that helps. And then of course identify your favorite croissant and espresso spot.
Defining Our Vision and Values: Part 2
This is part of a series of the origin of Ankrom Moisan’s mission, vision and values. Read Part 1 here.
During the Great Recession we began a decade-long deep dive to define and refine AM’s mission, vision, and values. A diverse mix of leadership and all offices and departments embarked upon the pivotal retreat in 2018. From there, smaller groups met to filter through the stories and uncover our shared values or “Hows”. Along the way, small groups engaged in the Why and How sessions telling stories to show how they were individually connected to the firm’s greater purpose.
According to Simon Sinek’s process of finding your Why, Hows aren’t aspirational. Rather, they are how you behave on your best day, and what you wish to do more of in pursuit of your Why / greater purpose. These action words needed to be grounded in the behaviors that make us great and occur often.
Throughout 2018 a representative group of twelve from the initial retreat kept meeting over and over to sift through all the stories and values both old and new to determine what really represented Ankrom Moisan at our best and the behaviors we most wanted to replicate each day. Each meeting involved telling each other stories that represented the words that were emerging as our How’s. If there weren’t enough stories then the word or value was left behind or merged with another idea that was supported by past examples. There were too many words at first, and our intention was to fine-tune the list until just five values remained. Over time it became evident that in the shared stories were core themes, and these themes became the criteria for defining our values: they ought to represent how to behave, and they must be actionable. We were able to narrow our shared values down to six.
Lead with our heart. Share openly. Embrace change. Have fun with it. Be yourself. Trust.
Jason Roberts, a Managing Design Principal that participated in the How sessions, shares his recollection, “The group word-play exercises and stories were so much fun, there was tons of whiteboard writing, scratching off, editing down, and we’d come back and realize we missed something, and continue to fine-tune it all. And despite the number of people involved, the challenge of defining words and phrases that includes everyone was successful. The results really do speak to how we do our work together.”
The next step was to engage everyone at the firm – how to do that? We came up with multiple ways, from all office meetings to small group discussions. In every meeting the participants would tell two-minute stories to each other, to make connections to our Hows and our Why:
Inspire and empower people to explore beyond the expected.
The meetings included a five-hour deep dive where groups were led through a mini Why retreat, to 1-hour lunchtime activities, to Management Team listening sessions, to fun games like building gingerbread houses that represented one of our Hows. During most of these gatherings people got into groups of six, with President Dave Heater who asked the participants to, “Tell a story about a time you felt inspired to explore beyond the expected.” Then an elected spokesperson would relay their Why or how story back in the larger assembly. The raw reactions of leadership hearing these poignant details was powerful. These shared vignettes solidified our commonalities, broke our hearts open and emphasized how we were a community, and how we inspired one another.
According to Jenna Mogstad, Associate Interior Designer, who participated in a few of the early sessions, the group would go around the room and each person would share an anecdote of how the values applied to their own lives; how AM is living up to the stated mission, purpose, and values. During one round, participants gave examples of how leadership supported them personally, which speaks directly to lead with our heart. Jenna shared that over the course of the time she had been at AM, leadership had supported her through multiple family emergencies. She could tell leadership about these challenges and was always met with compassion, and told to ‘go home, be well, we got this, don’t worry about work’. Her supervisors have been incredibly supportive during these personal challenges. As Jennifer Sobieraj Sanin, Managing Design Principal, affirms, “We care about each other that much.” These powerful stories resonated. We were creating shared connections and experiences that deepened our understanding of AM’s place in the world.
Approaching embrace change, as Jennifer puts it, “We are about listening and solving in a unique way, and we don’t treat the design like a precious thing. When we embrace change, one can solve in different ways, and offer creative alternatives.” On top of that, Jennifer continues, at AM “we’re all a little quirky, and accepting of people’s eccentricities and what makes them awesome.”
Be yourself is a tenet that we encourage because those eccentricities are often what make our designs and work stand out. Jason shares a situation where be yourself shined through in a real way. He once came away from a client meeting bothered by something that the client wanted, thinking, “this is the worst!” It was the sort of thing he couldn’t work with, and with Stewart Ankrom’s blessing he was able to back out of a project that he didn’t believe in. At AM we encourage people to stay true to themselves, and we support one another, especially when it matters the most.
Identifying with share openly, Jason does so in his role as Managing Design Principal, “to not only do design work, but to talk about it and to share with coworkers – the more we share, the better it gets. Isolation can be inefficient, and I think work is best when more people are involved. Have fun with it goes right into that; fun is important to creative work.” Furthermore, “Trust is always important, the need for it goes through all channels, and AM trusts me, so I try to do my best. As a team leader I need to make sure I’m trustworthy – there are always going to be issues, and trust wins the day. The Hows wrap together, they are interdependent, and we must always work at it.” That our Hows have this quality of interdependence speaks to how interconnected we are; our values surfaced through the narratives that we all could relate to. We are all works in progress, and we apply our Hows to continue to improve and grow.
Jenna shares that, “it’s cool to see the people of AM make up our Why and Hows; we are the embodiment of each of these values, each person has an example of an experience that backs that up.” Over time we observed that we tend to go the extra length to hire the people who personify our Why and Hows, that our people match the culture that we have created.
by Kerstyn Smith Olson, Content Coordinator
Ankrom Moisan’s Mission and the Emergence of Our Why: Part 1
This is part of a series on the origin of Ankrom Moisan’s mission and vision, our purpose for doing what we do, and the values by which we work. Read Part 2 here.
During the Great Recession work was very slow, and our founder Stewart Ankrom retired. With time and transitional change, we found ourselves looking inward, contemplating our purpose and what makes us unique. Tom Moisan, a founder and the president, held a fall retreat to better determine what we stand for, and where we wanted to go.
This retreat was the beginning of a more than decade-long journey to capture the collective values that make our firm a great place to work. Tom and seven managing principals met over and over to put words on the wall, defining and refining their deeper meanings, especially: “listening”, “learning, and “empowerment’. From these early sessions, a working list of seven values and our mission (our What) emerged:
We design places where people and communities thrive.
Between 2014 – 2017 we saw high growth, and we were using our values and our mission as a touchstone to orient new employees and attract new clientele. During that time Tom Moisan, our second founder retired, and Dave Heater, Managing Principal of the Seattle office, stepped into the role of President. With the fast and furious growth came the realization that Ankrom Moisan needed to relook at the mission and values and see if they truly communicated the vision and direction of the firm.
Around this time President Dave Heater read the book Find Your Why by Simon Sinek; “As I started reading the book, I got so excited because I realized that it was a process that was based on storytelling. And I thought, ‘This is the perfect process for Ankrom Moisan to uncover what is at our core, what is our driving purpose, and what makes us unique in the world.’”
We began the Why process in 2018, with thirty of us participating in a two-day retreat. We were a mix of leaders, designers, marketing, and accounting staff: a large cross section of the firm. The process began with an emphasis on storytelling and each person defining their own personal WHY for their life. Stories illuminated motivation, inspiration, and perseverance. The Why statement is meant to bring awareness to “why we get out of bed to come to Ankrom Moisan each day”. Rich, meaningful, personal stories were revealed throughout the retreat, and everyone left feeling energized and uplifted.
As one of the leaders participating in the retreat, Jennifer Sobieraj Sanin, Managing Design Principal, marvels that, “it’s incredible that a large group of people sharing stories of experiences at the firm were finding commonalities while crafting the Why. Usually, it takes two years to do anything, and this was successful in two days.” The Why we came away with during that retreat was unanimously agreed upon:
Inspire and empower people to explore beyond the expected.
Nandita Kamath, Associate Architect, has been with us for over a decade, and she participated in the larger listening sessions as well as some of the smaller workshops over the years. She adds another benefit of the sharing and storytelling, “It was great to hear others’ experiences about starting at AM, and what was great about coming into the firm. It gave us a chance to reflect on why we are here, doing what we’re doing. It has been an inclusive experience.”
Among the stories told were general themes of coworkers having each other’s backs, shared memes and uplifting messages while facing stressful deadlines. Having a good time, encouraging each other when needed, and being respectful of each other’s lives show that mutual support and camaraderie really stand out as reliable methods of empowering and inspiring each other. Nandita shares that the Why comes up regularly in her day-to-day work, and though it can be tough to put into practice, mentorship is a great example of putting the Why into play, as the benefits of mentorship, ideally, can go both ways. It is an ongoing opportunity to have an introspective look at how we operate.
Jennifer says that to inspire and empower as a leader is more top-of-mind, and that it’s about making sure you play to people’s strengths, ensuring that they are in a place to succeed, and finding ways to remove obstacles for more confidence and autonomy as needed. And on the client-facing side of things, “it’s often about encouraging your clients to not ‘rinse and repeat’. Let’s try something new, a little different, out of the box.”
Our Why continues to resonate, and is present in our everyday work, while interacting with our clients and our coworkers. We are pushed to go further and be better by living by the mission and the Why we have defined for ourselves.
by Kerstyn Smith Olson, Content Coordinator
An Interview with the Oregon Chapter’s 2022-2023 IIDA President, Clare Goddard
I sat down with Clare Goddard, now Past President of the IIDA Oregon Chapter to hear about her reflections on the 2022-2023 Board year.
Q: What has been the most rewarding part about being IIDA President?
A: I am going to miss the chapter leader conferences. There’s something so powerful about connecting with other IIDA leaders across the region and the US and being able to commiserate or learn from them (or just make new friends). Even though you don’t get a weekend, I always come back feeling excited to tackle a new challenge.
For my term as President, I think the most rewarding part was being a catalyst for change in how the board operates. Having the board willing to not continue with the status quo and embrace change was exciting; not only because it lifted a huge weight off my shoulders, but I feel I was able to make my mark on the IIDA Oregon chapter.
I also credit IIDA with keeping me sane and connected when we were all remote – especially during lockdown. Being a part of IIDA and having an outlet outside of work helped to fill my cup and to build my network. I am truly so grateful to be part of this design community.
Q: What would be your best tip for balancing or prioritizing IIDA and work, life, etc.?
A: I’ve always had a very clear division between my work and my home life, and those boundaries really helped me in my presidency as well. I had to be aware of my To Do List- I had to get detailed and ask myself what I can accomplish today. What can I realistically accomplish this week? And how am I going to divide that up?
I also set strict hours for myself – capping Ankrom work at 40 (no overtime) and trying to do IIDA work after dinner or on the weekends. I really had to focus on prioritizing and stick to those priorities.
I think there were sometimes when there was not always the balance that I would have liked between work, IIDA and personal life. In the end though, I was able to find that harmony – and harmony to me is such a better word than balance because balance to me is like one side is always winning and there is more effort in just making them equal. Harmony means that you’ve found some way to make both your personal and your professional life work together and neither one is weighted.
I was also incredibly lucky in my presidency to be able to work 100% remotely from home. That has also allowed me to be more flexible and to be better able to create that harmony. Flexibility is key- being able to make my schedule work for myself.
Q: What has been the most challenging experience during your presidency?
A: It was the first six months of my presidency before I took a step back and asked the question “why”. Why did we operate the way we operated?
At that time, I was so overwhelmed and felt like I was letting everyone in my life down because I was stretched so thin and felt like I was not making a difference – that I was just trying to keep my head above water. I was just going from event to event, from meeting to meeting and not really accomplishing anything. And then I just had this moment where I realized, I was the president and could make a change to improve how we operated and the president’s role in general. That I could change it, and that I needed to change it. I immediately felt a sense of calm and empowerment. How can we make the Presidency better, how can we make the Directors’ positions better? Giving everyone – including me – a sense of agency to give back to our design community in a more thoughtful way.
Q: What have you learned while being the IIDA President, skills or experiences, that transfer to your work or have helped you grow in your role here at Ankrom and then specifically on our Workplace team?
A: The biggest thing being IIDA President has helped me with is delegation. I realized that I could lean more on my team and that I do not have to do it all. I also got to use my business degree – so reusing a skill that had been gathering dust – since running an IIDA chapter is like running a small business. In running that small business and planning multiple events, I was also able to practice my project management skills.
The other skill I got to work on was networking and relationship management. As IIDA President – attending both local and national events – I am the face of interior design for the state of Oregon (as our mission statement says). Therefore, when I am at these events, I need to network and act accordingly to make sure that I’m supporting sponsor relations, board member relations, and in general making sure I am representing the organization to the best of my abilities. And I think that’s directly applicable to my role at Ankrom, that when I am at work events or gatherings, I am a representative for Ankrom.
Q: How are you, your partner, and your dog going to unwind after finishing this year?
A: We have already taken and planned a few trips to get more quality time together! We took our girl Millie (dog daughter) on her first camping trip a few weeks ago – Millie even SUP’d for the first time. And then in October after the Design Excellence Awards are done, Jacob (partner) and I booked a week trip to Sedona, AZ. We haven’t been on a long trip since I became President, so we’re going to take a helicopter tour of the Grand Canyon, go hiking, mountain biking, go to a spa, enjoy some wineries, and eat some yummy food.
Also, since I will now have free time, Jacob bought me ceramics lessons at a local pottery studio. I am excited to pretend I am on The Great Pottery Throw Down!
Thank you, Clare, for an amazing year- I’ve loved watching you be the President with such grace and honesty, both as a colleague and as an IIDA board member!
Clare Goddard, Senior Associate Interior Designer
Emily Feicht, Interior Designer
An Interactive Timeline of Ankrom Moisan’s History
In celebration of Ankrom Moisan’s 40th anniversary this year, we look back and reflect upon the firm’s explosive growth, gathering the most significant and noteworthy projects and moments from AM’s history and culture. The result of all our hard work of digging, interviewing, and assembling information is an immersive, interactive timeline of milestones.
Take a walk down memory lane, reminisce, and celebrate 40 incredible years of Ankrom Moisan exploring beyond the expected. For the best experience, use Google Chrome on a desktop computer to view the timeline. If trouble scrolling is experienced, use arrow keys to navigate the milestones.
Graphic Design by Filo Canseco.
Research and Copy by Jack Cochran and Mackenzie Gilstrap.
Conversations with Michael Stueve
Our very own Michael Stueve, Workplace Principal and UI/UX Strategist, is always thinking innovatively about the future of workplace and is also eager to share his values that shape his experienced perspective behind workplace design. Not only has he recently developed “The Office as an Ecosystem” strategies, but he has been featured in these articles:
Senior professionals discuss current and future potential for AI in architecture
Tips For Designing a People-First Workplace
Seattle Magazine: Inventing the Future (available in print only)
Ankrom Moisan’s Healthcare SPAKL Team – Big Focus on Small Projects
The SPAKL team is Ankrom Moisan’s thorough and decisive resource for solving complex and challenging Healthcare project designs. Looking beyond initial or obvious facility concerns and truly partnering with clients for a better understanding of the maintenance and equipment upgrade projects are salient to their success.
Kimberleigh Grimm, Associate Principal, discusses the scope of projects that the SPAKL team undertakes and the challenges that these types of Healthcare projects often present. Kimberleigh’s excitement about and enjoyment of this topic is palpable. She is representative of the strengths and enthusiasm that the SPAKL team brings to the table.
Ankrom Moisan’s Healthcare SPAKL team designing together
Q: What is SPAKL?
A: SPAKL is a subset of the Ankrom Moisan Healthcare team that focuses on specialized, problem-focused healthcare projects. It stands for Special Project Alterations Knowledge League, and it is a team that is experienced in (and committed to) maintenance projects in healthcare systems. We don’t wear capes or fly faster than a speeding bullet – our super-power is the knowledge, enthusiasm, and fun that we bring to this type of project work.
Q: How long has SPAKL been an AM Healthcare team feature?
A: Maintenance projects have always been the core of our healthcare team’s work. SPAKL emerged from internal conversations about creating a focused team with a depth of knowledge in acute healthcare renovation work that is dedicated to increased efficiency, both for us, and our clients. Each project builds on knowledge gained in previous work to enable the next to be even more successful.
Q: How and why does AM Healthcare SPAKL approach differ from other firms’ approach to similar projects?
A: Most firms aren’t truly interested in maintenance or equipment replacement projects. They accept this work to leverage the client relationship for bigger, “better” projects. Because these projects aren’t really valued by most firms, they typically assign less-experienced staff that don’t understand the intricacies of the projects.
This is not AM’s approach. We like what we call the “dirty jobs”. We like them because we understand that they are just as important to a healthcare facility as a new build or a full clinic remodel. We developed the SPAKL team around these types of maintenance projects, and our team is highly experienced in healthcare renovations. We understand the sophistication of these projects in terms of improved patient and staff experiences, reducing construction disruptions and maintaining continuous operations, and understanding existing conditions. We also understand that these projects usually have tight fees (and tighter schedules) and leverage our knowledge and experience with each facility and jurisdiction to maximize efficiency.
Another way we differ from other firms is that we genuinely enjoy this type of work – we love the complexity and the fact that each project is a unique experience.
Q: What makes a SPAKL project unique to other Healthcare projects?
A: We like to say that SPAKL projects are problem-focused, not project-focused. There is a wide variety of projects ranging from equipment replacement projects to maintenance projects to make-ready projects, but the one thing they have in common is that they are intended to address a specific facility concern.
Unlike a typical project that is tasked with helping a facility re-imagine an aspect of their operations, we are problem solvers. Aging equipment? DOH citations? Safety or infection prevention concerns? We evaluate the existing conditions and work with the facility to come up with efficient solutions.
Washer/disinfector installation; Sterilizer replacement
Q: What is the biggest challenge when organizing around the client’s operations?
A: Every project is unique and has its own challenges. Sometimes the challenge revolves around how to minimize disruption during construction. This can range from minimizing infrastructure shutdowns to reducing construction impacts in terms of activity and noise. For example, one project might be concerned about noise impacts to adjacent NICU patient care, while another project’s main issue is minimizing the number of electrical shutdowns required over the project. The key to navigating this is to listen and ask essential questions to fully understand the facility concerns.
Q: What does it mean to “treat them with care”? How do you do that?
A: At AM, SPAKL projects are as significant to us as bigger, fancier projects. SPAKL projects may never generate pretty pictures or win design awards, but they are critical to the functioning of a facility. Replacing outdated equipment increases throughput, improves patient outcomes, and improves both the patient and staff experience. That is critical.
We treat each project with the same care that we bring to the larger projects that we work on. We believe user engagement is crucial, and we work from the beginning to bring the users into the design process so that we can understand both immediate and long-term objectives and concerns. Our style differs from other firms in that we don’t do presentations before the user groups, we host discussions – and we consider the Facility to be the experts in that discussion. It is an open dialog intended to lead us to the best solution. The Facility knows their patient populations, they know their current concerns and what things are working and what is not working. They know what they like and what they do not like. We listen and have an open dialogue, and that is how we get to the best solution for each project. What is right for one facility is not necessarily right for any other facility.
Meeting discussion documentation
Q: What are the methodologies that you’ve found most useful?
A: SPAKL projects often have tight budgets, and we use a lot of tools out of the LEAN toolkit. We feel that actively involving users in the design process leads to better engagement and better outcomes. For example, rather than providing design options and asking users to pick one, we like to have tabletop exercises where the user group can propose design options of their own and then discuss them. Which means, rather than us telling the users what we think the design solution is, the users are engaged in the design process to test their own ideas. In the end, the user group becomes the best advocate for the final design because they feel ownership of the project and feel heard throughout the process.
We also feel that an early and deep dive into existing conditions is key to a successful project. Existing drawing documentation is great, but it is only part of the story. We want to really understand the totality of existing conditions so that we can anticipate potential problems and address them early in design. You will never hear the words, “we can figure that out in CA” from a member of the SPAKL team. Never.
Full scale cardboard mockup; Tabletop exercise
Q: What are some memorable experiences you’ve had during a SPAKL project?
A: Some of our most memorable projects are also the ones the facility might prefer that we not discuss. And client confidentiality is vital. However, the best thing about SPAKL projects is the variety of work. Every project is unique and has its own set of challenges. It’s one of the things we like best about the work…every week is a new adventure.
One week you may be working on an infant security project and a PET/CT replacement project, the next week you might be working on a central sterile renovation and a sink replacement project. Every project we work on builds a bigger picture of the facility and helps the next project be more efficient.
PET/CT room
The collaboration that the SPAKL team has with clients is unique and illustrative of the solution-focused approach they are becoming known for. Listening, cultivating deep understanding, and involving the client with the hands-on problem-solving all inform this team’s success, not only on these specialized projects, but with the growing number of clients that return to work with AM for further Healthcare facility updates. Observably, Kimberleigh brings energy and inspiration to the SPAKL team, and has forged a path of thorough discernment of what makes a Healthcare facility project complex and important for the community it serves.
Kimberleigh Grimm, Associate Principal
Being Well
While physical health and fitness have been an important aspect of residential design for many years, it’s only in the last 5-10 years that the language – and the thinking – has become more expansive.
Wellness is the new watchword. It’s not just a trend, but rather a powerful approach to residential planning, design, and programming that has the potential not only to improve your residents’ lives, but your bottom line, driving demand and tenant loyalty.
Wellness, approached thoughtfully and executed with purpose, is more than an amenity, it’s a business strategy.
Read on…
Creating Environments to Suit Your Energy
Happy National Fitness Day! Kim Bielak is credited for starting the day in 2017 which is “designated for the first Saturday of May to be a celebration of strength and empowerment for fitness” (Source). Here at Ankrom we design our fitness centers and bike rooms for the end user to feel that same strength and empowerment for fitness. In celebration of National Fitness Day, we want to share Ankrom’s past designed workplace fitness and bike amenity spaces.
A word from one of our Fitness Resident designers, Clare Goddard.
Q. What is unique about Ankrom’s approach to fitness and bike spaces?
A. How we approach fitness differently is focusing on making it an experience and a destination. Whether that includes coordination of equipment, wall graphics, lighting, we focus on it being an experience of what clients are wanting to have, not just utilitarian, and not a place of dread for the end users.
Bike spaces used to be treated as more of a back of house space with little design to them. Instead, we have been looking at them as a space where we can have fun and even make a bold statement. Having fun with bikes taps into Portland bike culture, why not elevate the space more?
Q. How do you design a space that is inclusive for all abilities and fitness levels?
A. The first thing that it comes down to is universal design: doorknobs, benches, ADA lockers and ADA compliance, etc. Equally, providing a variety of fitness equipment, yoga rooms, treadmills, interactive mirrors, stretching or weight training areas – let the user choose their workout type for a variety of abilities. Variety is key.
A well-designed fitness center should feel welcoming and inviting because so often fitness centers do not feel inclusive, or they are uncomfortable. Everyone should be able to move their body with joy within the space.
For example, in a project I was a part of we took an existing basement space, added brand new lighting, bright colors, added various benches, hooks, upscale lockers and even additional parking for e-bikes and recumbent bikes.
Q. How do you balance aesthetic between open gym v. class environment?
A. Using materials that feel like they go together or are complimentary between spaces. Using lighting that is around the perimeter of mirrors and highlighting what is more important in each space. For example, flooring changes could be LVT in the classroom and anti-microbial carpet tile, rubber or cork flooring in the gym area.
Q. What is your favorite part about designing fitness spaces?
A. My favorite part is that I’m an athletic person, and I enjoy working out. I get to put myself in that mode to imagine how myself or others would use the space. “Getting into the concept” and making it unique from other fitness centers.
Q. Where do you start with fitness planning and programming?
A. The best way to start with a fitness center is to get surveys from building tenants to hear what they want, so that you have information on what the tenants want to use. Understanding the competition and comparing what other buildings are offering also helps to make a fitness center stand out in the crowd. Compare what other buildings in the area are offering.
Contributor: Clare Goddard, Senior Associate Interior Designer
Emily Feicht, Interior Designer
Rebecca Brock, Associate Interior Designer